Warranty

At Pull & Brew Equipment, we stand behind the products we sell and work with trusted manufacturers known for producing reliable commercial coffee equipment.

Manufacturer Warranties

Most products sold on Pull & Brew Equipment are covered by a manufacturer’s warranty. The specific warranty terms, including length of coverage and what is included, vary by manufacturer and product.

For your convenience, the applicable manufacturer warranty is listed on each individual product page when available.

Because warranty coverage differs between brands and models, we recommend reviewing the warranty details on the product page before purchasing.

What Manufacturer Warranties Typically Cover

Manufacturer warranties generally cover defects in:

  • Materials

  • Workmanship

  • Mechanical components

Coverage typically applies under normal commercial use and during the stated warranty period.

What Manufacturer Warranties Typically Do Not Cover

While warranty terms vary, most manufacturer warranties do not cover:

  • Improper installation

  • Lack of routine maintenance

  • Damage caused by misuse or neglect

  • Damage caused by improper water quality

  • Unauthorized repairs or modifications

Always consult the warranty details listed on the product page for the most accurate information.

Warranty Service

If your equipment experiences an issue during the warranty period:

  1. Contact our support team with your order number and a description of the issue.

  2. We will help coordinate warranty service with the manufacturer when applicable.

  3. The manufacturer may provide repair, replacement parts, or replacement equipment depending on the warranty terms.

Questions About Warranty Coverage

If you have questions about the warranty coverage for a specific product before purchasing, please feel free to contact us.